Break/Fix is a method of providing IT support to customers. These services are generally hourly-fee based and rely on a customer contacting us when repairs and upgrades are needed. Break/Fix is distinguished from managed IT services, an approach in which we take responsibility for customers' IT systems and provide monitoring and management.
Here at EntWorks, we encourage our clients to take advantage of our managed IT service. This allows our experienced technicians to work actively to prevent any issues with your systems from ever occuring- negating any need to fix anything broken.
However, there are some situations where a break-fix arrangement makes sense. Some examples include:
You are currently in contract with another IT company that is providing you less than our Award-Winning, always on-call, IT service.
You are simply trying to supplement in-house IT with specialized expertise.
You have a one-time IT need, that may be in conjunction with another solution or service we are providing.
Regardless, of your IT needs. EntWorks is always here to help make IT work for you!
Contact us today. You might be surprised how simple and affordable our managed services are.